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Refund Policy
REFUND & RETURN POLICY
- Returns are for online store credit only! Unless the item was not received or the item was received damaged.
- All items under the final sale or accessories tabs are final sale! These items cannot be returned, refunded, or exchanged. Unless received damaged.
- All returns/exchanges must be done with 10 days of delivery date.
- All merchandise must be returned unworn, unwashed, and tags still attached. If any item that is returned and has been tampered with (appear worn, have makeup or other stains, smell of smoke or perfume) your return then WILL NOT be accepted and will be returned to you for an $8 return fee.
- Shoes must be returned in their original box or bag that was provided, and placed inside an additional protective shipping box or bag. Anything damaged to the original box, the return will not be accepted.
- Damages to items must be reported within 3 days of receiving the merchandise.
- Swimwear must be returned with all tags and hygienic liners attached. If the tags and hygienic liners are removed, the return will not be accepted!
- If any item was placed under "free shipping" the return cost will be covered by the customer NOT LeVidy.
Please pay close attention to our return policy so you are fully aware of it. Items that do not meet the above guidelines will be returned to you at your expense. For additional information or questions, please email us at levidyboutique@gmail.com. Someone will respond within 24 hours.
Returns are process within 2-3 business day of receiving the item.
U.S. customers may use the free UPS, return label link that is provided at the end of this section. Simply follow the instructions on the link, print the label, and either schedule a UPS pickup or drop it off at a local UPS store or drop box location.
Exchanges
If you would like to exchange the same item for a different size or color, you may go ahead and place a new order for that item. This will ensure that the item that you are exchanging for will not sell out. You will receive free shipping from our boutique for the new item and we will issue a full refund only for a different size or color in the same item. All other returns are for store credit only.
All exchanges need be processed within 10 days of the delivery date or in-store purchased.
Size Guide
| XS | S | M | L | XL | |
|
BUST
|
30-31”
|
32-34”
|
36”
|
38”
|
38-40”
|
|
Waist
|
24-25”
|
25-27”
|
28-30”
|
31-33”
|
33-34”
|
|
HIPS
|
35”
|
34-36”
|
37-39”
|
40-41”
|
42”
|
Need additional assistance about our shipping, return policy, or exchanges, please reach out to us at customercare@levidyboutique.com